Privacy Policy
Effective Date: 11/26/24
MOTOX skin science is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose information about you when you visit our website, book services, or interact with us.
1. Information We Collect
- Personal Information: Name, email address, phone number, payment details, and other information you provide when booking services.
- Non-Personal Information: Browsing data, IP address, and cookies to improve website functionality.
- Protected Health Information (PHI): If applicable, we may collect and store PHI in compliance with HIPAA regulations.
2. How We Use Your Information
- To provide and manage our services.
- To communicate with you about appointments, promotions, and updates.
- To improve our website and customer experience.
- To comply with legal obligations.
3. Sharing Your Information
We do not sell your personal information. We may share your information with:
- Third party service providers for payment processing or appointment scheduling.
- Legal authorities if required by law.
- HIPAA Compliant Platforms: For storing and managing PHI securely.
4. Data Security
We implement reasonable security measures to protect your information, including compliance with HIPAA for PHI. However, no method of electronic transmission or storage is 100% secure.
5. Your Rights
You may request access to, correction of, or deletion of your personal information by contacting us.
6. Changes to This Policy
We may update this policy from time to time. Changes will be posted on this page with a new effective date.
Terms and Conditions
Effective Date: 11/26/24
By using our website or booking services with MOTOX skin science, you agree to the following terms and conditions:
1. General
These Terms and Conditions govern your use of our website and services. By accessing our website or booking a service, you accept these terms in full.
2. Services
- All treatments are provided by licensed professionals in compliance with Maine state laws.
- Individual results may vary, and no guarantees are made regarding specific outcomes.
- Clients must disclose any medical conditions, allergies, or medications prior to treatment. Informed consent forms must be signed before receiving medical treatments.
3. Appointments and Cancellations
- Appointments can be booked online or by phone.
- Cancellations must be made at least 24 hours in advance. Late cancellations or no-shows may be subject to a fee.
4. Payment
- Payment is required at the time of service unless otherwise specified.
- We accept cash & credit cards.
5. Refund Policy
- Services rendered are non refundable.
- If you are dissatisfied with your treatment, please contact us to discuss potential resolutions.
6. Limitation of Liability
- MOTOX skin science is not liable for any adverse reactions resulting from undisclosed medical conditions or failure to follow pre/post treatment instructions.
- To the fullest extent permitted by law, our liability is limited to the cost of the service provided.
- In accordance with Maine law, liability waivers do not absolve us of gross negligence or willful misconduct.
7. Intellectual Property
- All content on our website, including text, images, and branding, is owned by MOTOX skin science. Reproduction or redistribution is prohibited without prior consent.
8. Governing Law
These terms and conditions are governed by the laws of the State of Maine. Any disputes arising under these terms shall be resolved in the courts located in Maine.
9. Telehealth Services
- Virtual consultations are conducted in compliance with Maine telehealth regulations.
- Clients must provide accurate medical history for effective virtual care.
10. Emergency Contact Protocol
- For post treatment concerns or adverse reactions, contact us immediately at 207.200.4380.
- In case of a medical emergency, please call 911.
11. Advertising Disclaimer
- All claims and advertisements on our website comply with Maine's regulations regarding truthful advertising. No guarantees of specific results are implied or stated.
12. Contact Us
For any questions or concerns, please contact us at:
